Omnichannel inbox for business · a product of Agregator (AgRg), Almaty

Every customer conversation in one inbox

WhatsApp, Instagram, Messenger, Telegram, web chat and e-mail. Your agents reply from one workspace: conversations are routed by rules, customer history sits next to the chat.

Official WhatsApp Business API · hosted in Kazakhstan · no card required

Channels

You connect your own business accounts

TextMe does not replace your numbers or pages — you authorise your own accounts, and conversations are stored on servers in Kazakhstan.

WhatsApp

Official WhatsApp Business API. Connect your own number in 10 minutes via Meta authorisation — no QR-code workarounds, no bans. Conversations are billed at Meta rates with no markup.

Instagram

Business-account Direct connects through your Facebook Page. Story replies and mentions land in the same inbox.

Facebook Messenger

Connects through your Facebook Page. We request Meta permissions only to receive and send messages.

Telegram

A company bot answers on behalf of your agents; customers write in the app they already use.

Website chat

One line of code installs the widget. A visitor leaves a phone number — the conversation continues on WhatsApp.

E-mail

Mail to support@ and sales@ becomes conversations with the same tags, assignment and SLA.

How it works

Three steps to the first reply

  1. 1

    Connect channels

    Meta authorisation for WhatsApp, Instagram and Messenger; a bot token for Telegram; one line of code for the website.

  2. 2

    Add agents

    Teams by department, roles and schedules. Conversations are routed round-robin, by load or by skill.

  3. 3

    Reply from one window

    Reply templates, quick commands, private notes for colleagues and response-time reports.

Features

Everything a sales team and support desk need

Shared inbox

Every channel and every agent in one conversation list.

Assignment and tags

Routing rules, priorities, topic labels.

Templates and canned replies

Approved WhatsApp templates and short commands.

Private notes

Internal comments on a conversation, invisible to the customer.

Reports

First-response time, load by agent, channel and hour.

Bots and auto-replies

Greeting, contact capture, after-hours routing.

API and webhooks

CRM and 1C integration, conversation events into your systems.

Baylanys telephony and Callog

One customer profile: calls, their transcripts and chats side by side.

Who it is for

One scenario per segment

Sales teams

A website lead reaches a manager on WhatsApp within a minute; unanswered conversations are visible to the lead.

Support

SLA queue, tags by request type, weekly response-time report.

Car dealers

Service booking from Instagram, confirmation via a WhatsApp template, Callog call history in the customer card.

Clinics

Appointment reminders and rescheduling in one conversation, no front-desk calls.

Real estate

Leads from listings and the website go to one broker; a property shortlist is sent as a file in the same chat.

Online stores

Order status by phone number, returns via a template, rating after delivery.

Pricing

The price depends on the number of agents and channels — we send a quote on the day you apply. WhatsApp conversations are billed at Meta rates with no markup. 14 days free, no card required.

Get a quote
Who we are

TextMe is a product of Agregator (AgRg), Almaty

We have run IT infrastructure for companies in Kazakhstan for over 14 years. TextMe is hosted on our own servers in Kazakhstan; support answers in Russian and Kazakh.

Servers in Kazakhstan

Conversations, attachments and backups never leave the country.

Operated by AgRg LLP

Verified Meta business portfolio; the textmekz_connector app is registered to us.

Five products under one brand

MailMe, SafeMe, Baylanys, Callog and TextMe — one team, one support desk.

agrg.kz →

14 days free, no card required

We connect your first channel together on the day you apply. We reply on WhatsApp or by e-mail during business hours.

By submitting you agree to the privacy policy.

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